Welcome to the Hospitality Hub Blog!

We receive insight and advice from our industry experts daily- and don’t forget, we experience it also!

So it’s our duty to deliver this information as often as possible, especially when our special guests come on board. As technology develops and businesses transform, we want to share our knowledge through our weekly blogs- allowing more discussion and advice to be available to the community.

This is the central location where we like to share a whole heap of super relevant information across various aspects of hospitality, from customer service, marketing and innovation the hub blog has got everything you need to run your business. See our latest posts or search by category or alternatively use our search tool to find something in particular.

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The difference between a leader and a manager

Both are independent from each other, yet these roles also maintain a relationship which strengthens the other. Their overall goals within service remain similar; being that strong ties with their co-workers must be maintained in [...]

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Fundamentally Floored – Learn to read the floor and your customers will love you

Reading the state of play of your cafe or restaurant throughout service is not innate skill it is very much a skill learned through trial, error , observation, frustration and unfortunately seeing a customer walking [...]

Staff Retention – How to reward, inspire and build a strong team

In an effort to retain employees, a distinction should be made between top performers and low level employees, in order to distinguish the most valuable players working within your business. This can be challenging, as [...]

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