LATEST BLOG POSTS
Welcome to the Hospitality Hub Blog!
We receive insight and advice from our industry experts daily- and don’t forget, we experience it also!
So it’s our duty to deliver this information as often as possible, especially when our special guests come on board. As technology develops and businesses transform, we want to share our knowledge through our weekly blogs- allowing more discussion and advice to be available to the community.
This is the central location where we like to share a whole heap of super relevant information across various aspects of hospitality, from customer service, marketing and innovation the hub blog has got everything you need to run your business. See our latest posts or search by category or alternatively use our search tool to find something in particular.
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How to Guarantee a Great Guest Experience
My first day managing the restaurant was one I’ll never forget. In fact, it changed my perspective on what it is we do as workers in the industry. One table stands out to me from [...]
Procedures = Structures
To gain a controlled and enjoyable atmosphere within your venue, it’s important that you have set procedures in place. A customer’s experience is based upon the order and service within your business, and due [...]
Setting the Standards
Progressing towards a well structured venue requires the task of carefully placing responsibility, rules and set standards to your staff’s attention. As most of us have worked within the industry, we understand that standards [...]
Creating Valuable and Engaging Content
Venturing onto social media platforms is a steady step forward for your business, as we all know by now, social media marketing is one of the fastest ways to heighten your rep and influence future [...]
Ramping Up For Service
Most managers prefer their staff to appear ready and willing to take on their shifts, mainly because the amount of stress put onto a staff member during service may be all over their face if [...]
Share Your Venue
To establish a successfully running business, systems must be put in place in order to create a functional work flow. To do this, each sector must be shared, that includes the kitchen, the floor and [...]
What happens after service slows down?
It’s inevitable, after a busy period, service will eventually slow down. If it didn’t, your staff would be overly exhausted and no prep would be done for the next stage of work. Whether it be [...]
The concept of dining is changing rapidly and we are a stage which forces us to think about where the industry is headed next. Being in this position can’t be described as smooth sailing, because [...]
Embrace the Millenial Employee
Studying the vibrancy and overall difference of perspective within the average millennial is pretty noteworthy, as their limitless sources to information and keen eye for trend changes could be beneficial to your business. There’s [...]
Managing Your Team
As business continues, your staff will eventually begin to rely and find comfort towards each other. Working towards an understanding that they are a team and must therefore be open and communicate. This is the [...]
How to Manage Costs
Keeping your wage costs under control is a necessity in this industry- due to business flow changing at any moment, it remains important to rely on crunching numbers. The last thing you want is to [...]