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Welcome to the Hospitality Hub Blog!
We receive insight and advice from our industry experts daily- and don’t forget, we experience it also!
So it’s our duty to deliver this information as often as possible, especially when our special guests come on board. As technology develops and businesses transform, we want to share our knowledge through our weekly blogs- allowing more discussion and advice to be available to the community.
This is the central location where we like to share a whole heap of super relevant information across various aspects of hospitality, from customer service, marketing and innovation the hub blog has got everything you need to run your business. See our latest posts or search by category or alternatively use our search tool to find something in particular.
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Are your restaurant costs higher than they should be? Controlling costs while maintaining profits is the secret to success when it comes to any business. But how do you go about lowering your costs and [...]
With over 1.8 Billion daily active users on the platform, there’s plenty of eyes on newsfeeds. Facebook is now the largest advertising platform with over $8 billion spent by advertisers in 2016 and that number will increase dramatically [...]
Nothing is more depressing than seeing a dip in the sales chart or having five or six servers on with no activity whatsoever. We want our business booming – reservations booked full and line-ups at [...]
There are two types of employees in the restaurant industry. The first type is nothing more than an order-taker. They write stuff down, deliver it out on trays, and wait for the debit transaction to [...]
All restaurant owners ask themselves the same question with each new hire – can I get these people to run my business the way I want them to? We hope to instill in them the [...]
Gathering our troops before battle is essential to establish a sense of camaraderie and some common goals. What many managers don’t realize is that it’s just as important for them as it is for the [...]
The dinner rush of a restaurant is arguably the most significant part of our day. It’s where we see the most profit and the most action. There’s also a bigger potential for mistakes if we [...]
No matter who we hire or how well our operations are run, there comes a time when an employee may fall behind. For one reason or another, this individual no longer – or never did [...]
Through our hiring process, we’ve recruited some great employees to our team – some real go-getters with a great attitude who will make us proud. The question is, how do we keep them? Perhaps we’ve [...]
A server approaches and tells us there’s a problem. Perhaps the food is cold or they’ve been waiting too long. Whatever it is, the guests are upset and they want to speak to a manager. [...]
There’s no question that marketing has shifted into the digital along with everything else. While most of us can accept that, there’s still a certain stigma attached to bringing up platforms like Facebook and Twitter [...]